• 26 Dec 2025

Return and Refund Policy

Shipping time: Items will be shipped within 3 working days after receipt of payment notification! (Excluding Saturdays, Sundays, and public holidays)




 Hanqi Technology Co., Ltd.Services and Warranty:


 - Delivery to SF Express stations or SF Smart Lockers (Please note!!! For SF Express delivery, the shipping fee is to be paid by the customer upon pickup. Purchases over $500 are eligible for free SF Express shipping. (Please clearly indicate whether the address is an SF Express station number or another delivery address.)


 - Local delivery fee to residential or commercial buildings is HK$50. Free local delivery for purchases over HK$500, with direct delivery by our company. Delivery hours are from 10:00 AM to 6:00 PM. Payment can be made upon delivery or through other payment methods. (Deliveries to the New Territories are made on Mondays, Wednesdays, and Fridays; to Kowloon and Hong Kong Island on Tuesdays, Thursdays, and Saturdays; limited to local residential or commercial buildings, excluding outlying islands.)


 - Free delivery for self-pickup at Fo Tan (Online payment is required in advance, and please notify the pickup date one day in advance after payment confirmation.)




As long as the goods do not affect our resale, a 7-day return and exchange guarantee is provided! (Each product is limited to one return or exchange.) For cash payments, a full refund will be issued upon return! If payment is made via Alipay, Payme, or FPS, a 2% handling fee will be deducted from the total order amount during the refund process. If payment is made by credit card, a 5% handling fee will be deducted from the total order amount during the refund process. If the shopping credit is returned to your account, a full refund will be issued with no time limit.




If the goods have quality issues, please take photos and send them to us. We will cover the return shipping cost. The buyer is requested to pay the shipping fee in advance, and we will refund it to you in the specified manner upon receiving the goods!




If the return or exchange is due to other reasons, the buyer only needs to bear the one-way shipping fee for returning the goods to AutoFever. You can shop with confidence!




If you have any questions, please feel free to contact us!




Return address: RM D07,8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SAN PO KONG, HONG KONG


Contact person: Miss Lin


Telephone: 69961727


Email: uggoog19@gmail.com